Customer Service Representative - State Farm Agent Team Member
Macomb - MI
Customer Service Representative - State Farm Agent Team Member
Part Time • Macomb - MI
Responsive recruiter
Benefits:
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Flexible schedule
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. Are you the kind of person who genuinely cares about people? Do you take pride in making sure things get done—and that nothing falls through the cracks? Do you enjoy being part of a team, helping an office run smoothly, and jumping in wherever you’re needed (even if that means getting the boss a fresh cup of coffee)?
Our State Farm Insurance office is looking for a long term motivated, dependable Team Member who wants to grow with us, support customers with care, and help our agency thrive.
ROLE DESCRIPTION:
As a Customer Service Representative What You’ll Do
- Follow up and keep things on track so customer requests, appointments, and tasks don’t slip through the cracks
- Provide friendly, people-first support to customers and help them feel taken care of
- Assist with light selling and customer communications, including guiding customers to the right coverage options
- Help with office growth initiatives—supporting marketing efforts, outreach, and day-to-day business development
- Support office operations, including administrative coordination and ensuring the team has what it needs
- Pitch in wherever needed, with a positive attitude and a team mentality
- you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Willingness to get Property and Casualty Licensed and Life and Health Licensed
Compensation: $17.00 - $22.00 per hour
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Tammy Johnson - State Farm Agent may be the right fit for you! Come work with an energetic, fun team at Tammy Johnson - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Macomb .
- I am a proud graduate of Eastern Michigan University .
- Our agency has received awards including: Ambassador Travel
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none